International Mortgage Service
Need some information or forms for your existing mortgage(s) with us?
Find out more
We’re changing our website address
Get there faster
- Products
- International Mortgage Service
- Multi-Currency Deposits
- Important information
- Legal
- Privacy Policy
- Terms and conditions
- 04 accounts
- 06 and 09 accounts
- 08 accounts
- About Lloyds Bank
- Lloyds Banking Group
Get in touch
Customer Service Hotline
These details are for existing International Mortgage Service customers. If your query relates to any other Lloyds Bank branch please contact them directly.
Email
Call us
Toll Free phone number from Malaysia - 1-800-81-7654
Phoning from Hong Kong - (852) 2847 3131
Phoning from Singapore - (65) 6416 2890
International Number - (44) 01422 861098
UK Free phone - 0800 092 7227
UK Inclusive minutes - 0345 835 6612
Phoning from Hong Kong - (852) 2847 3131
Phoning from Singapore - (65) 6416 2890
International Number - (44) 01422 861098
UK Free phone - 0800 092 7227
UK Inclusive minutes - 0345 835 6612
7am to 5pm, United Kingdom Time and Business Days.
For currency switching instruction – 8am to 4pm.
IMS Customer Service team
PO Box 3413, Sheffield, South Yorkshire S4 7YB, United Kingdom
PO Box 3413, Sheffield, South Yorkshire S4 7YB, United Kingdom
| 25/12/2025 | - | Christmas Day |
| 26/12/2025 | - | Boxing Day |
| 01/01/2026 | - | New Year’s Day |
| 03/04/2026 | - | Good Friday |
| 06/04/2026 | - | Easter Monday |
| 04/05/2026 | - | May Day |
| 25/05/2026 | - | Late May Bank Holiday |
| 31/08/2026 | - | August Bank Holiday |
| 25/12/2026 | - | Christmas Day |
| 28/12/2026 | - | Boxing Day Bank Holiday |